Editor function shows the file only in a corner

New user.

When I go into the Editor, the CAD file is only visible in the bottom left corner. If I resize it, the image cuts off at invisible lines.

I need to add tables and chairs and pipes to this, but I can't even look at the image correctly.

CAD Reader for Windows

jc***om

2026-07-22 23:37 47 views

1 answers

st***om

Dear Customer,

Thank you for bringing this to our attention. We are actively working on a fix for this issue.

To help us investigate further, could you briefly share your hardware setup?

Computer Specifications: What laptop/PC specs are you using (CPU, GPU, RAM)?
Monitor Resolution: Are you using a 2K or 4K monitor?
Launch Method: Did you launch the editor directly from CAD Reader?

In the meantime, please try either of the following temporary solutions to see if they resolve the issue:

Launch Directly from the Editor: Try launching your drawing directly inside the CAD Reader Editor instead of through the main CAD Reader launcher.
Adjust Refresh Rate: If your monitor is set to a high refresh rate (200hz or higher), try reducing it to 150hz in your Windows Display settings.

Please let us know if either of these options works for you!

answered 2026-08-12 09:06

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