cad reader is not working even after reinstallation

Cad reader is going this error ,

Even after I removed the software and reinstalled still same error is occurring

please advise

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Translated Report (Full Report Below)

-------------------------------------

Incident Identifier: 9A4763EF-D6A2-4152-8AA6-29B03D2EFC4C

CrashReporter Key: 644EE577-E850-A0EE-AB30-112F22DF0386

Hardware Model:   Mac15,12

Process:      CAD快速看图 [3868]

Path:        /Applications/CAD快速看图.app/Contents/MacOS/CAD快速看图

Identifier:     com.glodonyuntu.cadreadermac

Version:      4.2.0 (4.1.14)

Code Type:     X86-64 (Native)

Role:        Background

Parent Process:   launchd [1]

Coalition:     com.glodonyuntu.cadreadermac [1362]

Date/Time:     2026-03-05 11:01:07.4550 -0500

Launch Time:    2026-03-05 11:01:06.7964 -0500

OS Version:     macOS 14.8.4 (23J319)

Release Type:    User

Report Version:   104

Exception Type: EXC_CRASH (SIGABRT)

Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: ROSETTA 0 

Triggered by Thread: 0

Thread 0 Crashed:

0 runtime              0x7ff7ffcc5324 0x7ff7ffcc1000 + 17188

Thread 0 crashed with ARM Thread State (64-bit):

  x0: 0x0000000000000022 x1: 0x0000000000000000 x2: 0x00007ff7ffcf2331 x3: 0x0000000000000800

  x4: 0x00007ff7ffced47f x5: 0x0000000000000000 x6: 0x000000000000002c x7: 0x0000000000000000

  x8: 0x00007ff7ffcfc000 x9: 0x0000000000000000 x10: 0x00000000fffffed4 x11: 0x0000000000000010

  x12: 0x0000000000000078 x13: 0xcccccccccccccccd x14: 0x00007ff7ffce4a61 x15: 0x00007ff7ffcfc914

  x16: 0x0000000000000209 x17: 0x000000030da315d7 x18: 0x000000030da31c33 x19: 0x00007ff7ffcf2331

  x20: 0x00007ff7ffcf2331 x21: 0x00000000000000bf x22: 0x00007ff7ffce8d5b x23: 0x000000030da31700

  x24: 0x000000010f295000 x25: 0x0000000000000010 x26: 0x00007ff7ffce8cae x27: 0x0000000000000678

  x28: 0x0000000000000009 fp: 0x000000030da31690 lr: 0x00007ff7ffcdec28

  sp: 0x000000030da31670 pc: 0x00007ff7ffcc5324 cpsr: 0x44001000

  far: 0x0000000000000000 esr: 0x56000080 Address size fault

Binary Images:

    0x207465000 -    0x2074f5fff dyld (*) <66536536-a01e-37fd-89b7-6be9aea34ca4> /usr/lib/dyld

  0x7ff7ffcc1000 -  0x7ff7ffcf0fff runtime (*) <d8e2b2d5-fcd4-3b50-94c4-5911a6260ad2> /usr/libexec/rosetta/runtime

        0x0 - 0xffffffffffffffff ??? (*) <00000000-0000-0000-0000-000000000000> ???

Error Formulating Crash Report:

dyld_process_snapshot_get_shared_cache failed

EOF

-----------

Full Report

-----------

{"app_name":"CAD快速看图","timestamp":"2026-03-05 11:01:07.00 -0500","app_version":"4.2.0","slice_uuid":"ebc6547a-f120-3ddf-a817-03a0cf15954c","adam_id":"1484905765","build_version":"4.1.14","platform":0,"bundleID":"com.glodonyuntu.cadreadermac","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 14.8.4 (23J319)","roots_installed":0,"name":"CAD快速看图","incident_id":"9A4763EF-D6A2-4152-8AA6-29B03D2EFC4C"}

{

 "uptime" : 11000,

 "procRole" : "Background",

 "version" : 2,

 "userID" : 501,

 "deployVersion" : 210,

 "modelCode" : "Mac15,12",

 "coalitionID" : 1362,

 "osVersion" : {

  "train" : "macOS 14.8.4",

  "build" : "23J319",

  "releaseType" : "User"

 },

 "captureTime" : "2026-03-05 11:01:07.4550 -0500",

 "codeSigningMonitor" : 1,

 "incident" : "9A4763EF-D6A2-4152-8AA6-29B03D2EFC4C",

 "pid" : 3868,

 "translated" : true,

 "cpuType" : "X86-64",

 "roots_installed" : 0,

 "bug_type" : "309",

 "procLaunch" : "2026-03-05 11:01:06.7964 -0500",

 "procStartAbsTime" : 275749726503,

 "procExitAbsTime" : 275765361156,

 "procName" : "CAD快速看图",

 "procPath" : "\/Applications\/CAD快速看图.app\/Contents\/MacOS\/CAD快速看图",

 "bundleInfo" : {"CFBundleShortVersionString":"4.2.0","CFBundleVersion":"4.1.14","CFBundleIdentifier":"com.glodonyuntu.cadreadermac"},

 "storeInfo" : {"storeCohortMetadata":"10|date=1772713800000&sf=143455&rdom=fastcadreader.com&rapp=com.apple.Safari&app=com.apple.AppStore&pgtp=Software&pgid=1484905765&prpg=Search_ios&ctxt=Search&lngid=6","itemID":"1484905765","deviceIdentifierForVendor":"E1CA0A9A-9409-50CD-9BA9-494299847C72","thirdParty":true,"softwareVersionExternalIdentifier":"880992331"},

 "parentProc" : "launchd",

 "parentPid" : 1,

 "coalitionName" : "com.glodonyuntu.cadreadermac",

 "crashReporterKey" : "644EE577-E850-A0EE-AB30-112F22DF0386",

 "codeSigningID" : "com.glodonyuntu.cadreadermac",

 "codeSigningTeamID" : "8W3V44ACRN",

 "codeSigningFlags" : 570425857,

 "codeSigningValidationCategory" : 4,

 "codeSigningTrustLevel" : 4294967295,

 "instructionByteStream" : {"beforePC":"ARAA1AEAgJIgIICawANf1pBAgNIBEADU4TefmsADX9YwQYDSARAA1A==","atPC":"AQCAkiAggJrAA1\/WMEGA0gEQANThN5+awANf1hBDgNIBEADUAQCAkg=="},

 "wakeTime" : 6723,

 "sleepWakeUUID" : "6F35BE18-208B-49CB-A18A-A7DD9425B307",

 "sip" : "enabled",

 "exception" : {"codes":"0x0000000000000000, 0x0000000000000000","rawCodes":[0,0],"type":"EXC_CRASH","signal":"SIGABRT"},

 "termination" : {"namespace":"ROSETTA","flags":518,"code":0},

 "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},

 "faultingThread" : 0,

 "threads" : [{"triggered":true,"id":136710,"threadState":{"x":[{"value":34},{"value":0},{"value":140703125414705},{"value":2048},{"value":140703125394559},{"value":0},{"value":44},{"value":0},{"value":140703125454848},{"value":0},{"value":4294966996},{"value":16},{"value":120},{"value":14757395258967641293},{"value":140703125359201},{"value":140703125457172,"symbolLocation":12,"symbol":"__crashreporter_info__"},{"value":521},{"value":13113693655},{"value":13113695283},{"value":140703125414705},{"value":140703125414705},{"value":191},{"value":140703125376347},{"value":13113693952},{"value":4549332992},{"value":16},{"value":140703125376174},{"value":1656},{"value":9}],"flavor":"ARM_THREAD_STATE64","lr":{"value":140703125335080},"cpsr":{"value":1140854784},"fp":{"value":13113693840},"sp":{"value":13113693808},"esr":{"value":1442840704,"description":" Address size fault"},"pc":{"value":140703125230372,"matchesCrashFrame":1},"far":{"value":0}},"frames":[{"imageOffset":17188,"imageIndex":1}]}],

 "usedImages" : [

 {

  "source" : "P",

  "arch" : "x86_64",

  "base" : 8711983104,

  "size" : 593920,

  "uuid" : "66536536-a01e-37fd-89b7-6be9aea34ca4",

  "path" : "\/usr\/lib\/dyld",

  "name" : "dyld"

 },

 {

  "source" : "P",

  "arch" : "arm64",

  "base" : 140703125213184,

  "size" : 196608,

  "uuid" : "d8e2b2d5-fcd4-3b50-94c4-5911a6260ad2",

  "path" : "\/usr\/libexec\/rosetta\/runtime",

  "name" : "runtime"

 },

 {

  "size" : 0,

  "source" : "A",

  "base" : 0,

  "uuid" : "00000000-0000-0000-0000-000000000000"

 }

],

 "vmSummary" : "ReadOnly portion of Libraries: Total=1092K resident=0K(0%) swapped_out_or_unallocated=1092K(100%)\nWritable regions: Total=136.1M written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=136.1M(100%)\n\n                 VIRTUAL REGION \nREGION TYPE             SIZE  COUNT (non-coalesced) \n===========            ======= ======= \nRosetta Generic            8K    2 \nRosetta IndirectBranch (reserved)   32K    1    reserved VM address space (unallocated)\nRosetta JIT            128.0M    1 \nSTACK GUARD             56.0M    1 \nStack                8176K    1 \nVM_ALLOCATE (reserved)        92K    3    reserved VM address space (unallocated)\n__DATA                76K    4 \n__DATA_CONST             24K    1 \n__DATA_DIRTY              8K    2 \n__LINKEDIT              336K    4 \n__TEXT                772K    2 \nmapped file             78.0M   10 \n===========            ======= ======= \nTOTAL               271.3M   32 \nTOTAL, minus reserved VM space   271.2M   32 \n",

 "legacyInfo" : {

 "threadTriggered" : {

 }

},

 "logWritingSignature" : "42ff5c1fa7c1d1733fe6418a6181b270e4f5c436",

 "trialInfo" : {

 "rollouts" : [

  {

   "rolloutId" : "60186475825c62000ccf5450",

   "factorPackIds" : {

   },

   "deploymentId" : 240000083

  },

  {

   "rolloutId" : "645eb1d0417dab722a215927",

   "factorPackIds" : {

   },

   "deploymentId" : 240000005

  }

 ],

 "experiments" : [

 ]

},

 "reportNotes" : [

 "dyld_process_snapshot_get_shared_cache failed"

]

}

Model: Mac15,12, BootROM 13822.81.10, proc 8:4:4 processors, 8 GB, SMC 

Graphics: Apple M3, Apple M3, Built-In

Display: Color LCD, 2560 x 1664 Retina, Main, MirrorOff, Online

Memory Module: LPDDR5, Hynix

AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4388), wl0: Apr 4 2024 20:57:11 version 23.30.58.0.41.51.138 FWID 01-baea9d27

AirPort: 

Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports

Network Service: Wi-Fi, AirPort, en0

USB Device: USB31Bus

USB Device: USB31Bus

Thunderbolt Bus: MacBook Air, Apple Inc.

Thunderbolt Bus: MacBook Air, Apple Inc.