white screen
when i open any drawing nothing appears. it worked before. if i go to editor it works.
i have already tried uninstalling and reinstalling without success.
4 answers
You can respond to this forum with details about the problem, or alternatively, contact our customer support team directly at whatsapp number +60167402995 for fast response.
windows defender
Please check if your graphics card driver updated to latest version?
Method 1: Downloading from the manufacturer's website
- Press the Windows key + R.
- Type "DxDiag" and click OK.
- Once the DirectX Diagnostic Tool loads, go to the Display tab.
- The name and manufacturer of your graphics card will be listed in the Device section. The current driver version will be shown under the Drivers section.
- Visit the manufacturer's website to download and install the latest driver.
- Then try to launch CAD drawing again
Method 2: Using Device Manager
- Open Device Manager: Type "Device Manager" in the Windows search bar and open the application.
- Locate your graphics card: Expand "Display adapters" and find your graphics card.
- Right-click and update: Right-click on your graphics card and select "Update driver".
- Choose a method:
- Search automatically for updated driver software: Windows will automatically search for and install the latest driver if it finds one.
- Browse my computer for driver software: This option allows you to manually select a downloaded driver.
5. Follow the on-screen instructions: The driver installation wizard will guide you through the process.
Let me know if you still unable to display drawing on your screen, I will try it remotely.
May I know what kind of antivirus software is installed on your laptop? Are you using Microsoft Defender or a third-party solution? If it's a third-party antivirus, could you please provide its name?